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Housekeeper – Plaza Premium Lounge

Location:  |  Posted: 4 October, 2022


One Resourcing Ltd are extremely excited to be recruiting for a brand new lounge which opened at London Gatwick Airport! We are currently looking for a Lounge Cleaner/ Housekeeper to join our team.

Title: Lounge Cleaner/ Housekeeper (FULL TIME)

Pay Rate: £11.50ph (WEEKLY PAY)

Hours: 05:00am – 13:30pm

12:00pm – 20:30pm

Reports to: Supervisor

Summary of Position:

To greet and serve the passengers as well as monitor the lounge condition. Upsell where possible lounge facilities, such as spa treatments and upgraded drinks to the passengers. Support colleagues in the lounge when it is busy.

Duties & Responsibilities:

  • Assist Guests in a friendly manner
  • Carry out all cleaning duties in the shower rooms, toilets, suite rooms and massage rooms
  • Replenish guest amenities, toiletries and towels in a timely manner
  • Ensure sufficient stock levels of amenities and toiletries are available. Keep storage properly
  • Empty and clean all litter bins
  • Ensure the services, hygiene, cleanliness and tidiness of the Lounge achieve total customer satisfaction and meet company standards
  • Use of cleaning products in a safe manner
  • To follow cleaning procedures including use of equipment
  • Health & safety in the workplace including Control of Substances Harmful to Health (COSHH)
  • Able to work individually and as part of a team
  • Any other duties assigned within the scope of the position
  • Reporting any room damage or breakages to your supervisor at huddle meetings so that rooms can be repaired
  • Keeping public areas clean and tidy
  • Reporting early if cleaning equipment and stock is running low
  • Learning and following procedures for linen, security, keys, lost property and stock
  • Working as part of a team, helping others out when required.

Qualifications / Essential Skills:
– Previous experience within a position in the hotel/hospitality sector
– Excellent interpersonal and presentation skills
– Able to build and maintain relationships with internal and external guests
– Eager to learn, positive and energetic personality
– Be organised and motivated
– Able to remain calm under pressure
– Possess a fair command of English and have fair communication skills, both written and verbal
– Able to work flexible hours
– Punctuality and regular and reliable attendance.
– Honesty and Integrity
Health & Safety:

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