Position: Operational Support Coordinator (Part-Time)

Contract/ Roster: 30 hours per week/ 6 hours per day Monday-Friday

Salary: £22,198.80 (£14.23 per hour)

What We Offer:

• Free staff parking
• A generous leave allowance, increasing annually for the first 5 years of employment
• Pension scheme
• British Airways Staff Travel – Standby & Hotline Tickets
• Health benefits including free winter flu jab and access to the HSF Health Plan
• Cycle-To-Work scheme
• Discounts on airport food vendors

At GGS Ground Services you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.

We never stand still, and we don’t expect our people to either.

What You’ll Be Doing:

To provide comprehensive administrative support to the business and Operational Managers, ensuring the smooth and efficient running of financial and administrative processes. The role is key to maintaining high standards of service delivery across the organisation.

Day-To-Day:

• Process employees time and attendance clearing exceptions daily and communicating effectively with Operational Managers when required
• Process monthly payroll including overtime, bonus, step-up-pay, deductions and other ad-hoc payments and process accordingly
• Manage, action and respond to all pay related queries
• Provide confidential secretarial and administrative support to the Operational Managers as requested
• Process and issue all Maternity and Paternity paperwork, as advised by the HR Team
• Respond to daily enquiries on matters such as personal enquiries relating to address changes, salary and overtime discrepancies, recruitment enquiries, ID passes and car parking passes
• Record all sickness data for SSP purposes, calculate and process any sick pay deductions in accordance with the company’s sick pay policy
• Record and manage holiday records and report on a regular basis to operational managers
• Provide support to the HR Business partner on any recruitment activity, when requested, using the recruitment systems (eArcu)
• Manage and coordinate all referencing processes
• Lead on all ID pass applications, collating all necessary paperwork required for ID pass applications and renewals in a timely manner
• Order all uniform to meet the Stations need, distribute and arrange collections of all uniform, keeping detailed records for audit purposes
• Ordering stationary using the appropriate purchase order process and managing stock levels
• Coordinate all eyecare voucher requests for the Station, in conjunction with the HR Team
• Any other duties that you may be called upon from time to time to support the operational needs of the businessNote: The above is intended to outline the general responsibilities and qualifications for the Operational Support Co-ordinator position at Gatwick Ground Services LCY. It is not an exhaustive list of duties, and other responsibilities may be assigned as needed.

Qualifications, Behaviours & Experience: